Data We Collect and Why We Hold It
When you open an account, we collect your name, contact details, and the wallet identifiers you use — your bKash number, Nagad account, or Rocket number — so deposits and withdrawals can be matched to your account correctly. We also log device information, session timestamps, and
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browser data each time you access the lobby. This helps us detect unusual login attempts and keep your wallet balance secure. For payment verification, we may ask for a copy of a government-issued ID or a screenshot confirming ownership of your mobile wallet. We do not
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sell this information to third parties. We share data only where we are required to by applicable law or where our payment processors need it to complete a transaction. Your data is retained for as long as your account remains active and for a period afterwards
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as required by applicable legal or regulatory obligations in eligible regions. If your account is closed, we follow a defined retention schedule before deletion. Any data handling described here applies only where permitted under your local law.
Service availability depends on eligible regions and local law. Users should check local rules before opening an account.